Privacy policy

1. General Information

The protection of your personal data is of great importance to me.
I treat your personal data confidentially and in accordance with applicable data protection laws and this privacy policy.

This privacy policy informs you about which personal data is collected when you visit this website, how it is used, and what rights you have regarding your data.

​

2. Controller

The controller responsible for data processing on this website is:

Helge Poesthorst
Psychotherapy Poesthorst
Heiligkreuzweg 8
55130 Mainz
Germany

​

Phone: +49 163 9066676
Email: kontakt@psychotherapie-poesthorst.de

​

3. Collection and Processing of Personal Data

This website can generally be used without providing personal data.

Personal data is only collected if you voluntarily provide it, for example by:

• contacting me via email

• contacting me by phone

The following data may be processed:

• name (if provided)

• email address

• phone number

• content of your message

No health data is processed via this website.

​

4. Purpose of Data Processing

Your data is processed exclusively for the following purposes:

• responding to your inquiry

• contacting you regarding an initial consultation

• scheduling appointments

• fulfilling legal obligations

Your data will not be shared with third parties unless required by law.

​

5. Communication via Email

Please note that email communication is not a fully secure form of communication.
Therapeutic matters should generally be discussed in person.
In exceptional cases, deviations may be agreed upon individually.

Email is not suitable for emergencies.

​

6. Website Hosting

This website is hosted by Wix.com Ltd..
Wix stores personal data on secure servers and implements appropriate technical and organizational measures to protect your data.

Data processing may take place outside the European Union.
Wix ensures an adequate level of data protection in accordance with the requirements of the GDPR.

​

7. Email Communication Provider

Email communication is handled via Google Workspace.
Google processes data in accordance with applicable data protection regulations and provides appropriate safeguards.

​

8. Cookies

This website uses only technically necessary cookies required for the operation of the site.
No analytics, tracking, or marketing cookies are used.

​

9. Google Maps

This website uses Google Maps to display the practice location.
When accessing the map, personal data (e.g., your IP address) may be transmitted to Google.

The use of Google Maps is in the interest of providing a user-friendly presentation and making it easy to find the practice.

​

10. Data Retention

Personal data is stored only as long as necessary to process your request or as required by legal retention obligations.

​

11. Your Rights

You have the right at any time to:

• obtain information about your stored personal data

• request correction of inaccurate data

• request deletion of your data

• request restriction of processing

• object to the processing of your data

• request data portability

You also have the right to lodge a complaint with the competent data protection supervisory authority.

​

12. Data Protection for Minors

This website is not intended for minors.
No personal data from children is knowingly collected.

​

13. Updates to This Privacy Policy

This privacy policy is currently valid and may be updated if necessary to comply with legal requirements or to reflect changes to this website.